Cancellation conditions

  • up to 1 month before the day of arrival
  • cancellation is free of charge
  • from 1 month to 1 week before the day of arrival: 70% of the total package price
  • in the last week before the day of arrival 90% of the total package price

Cancellation protection:

It is not that uncommon for things to turn out differently than you expect, and for you to have to cancel or cut short your holiday. We would like to spare you the associated costs and inconvenience. That is why we recommend taking out a hotel cancellation insurance policy from the Europäische Reiseversicherung.

You are welcome to book your insurance cover with us at the same time!

We recommend the Hotelstorno Plus insurance (incl. helicopter rescue).

Please transfer the premium (incl. insurance tax) to us with the deposit, free of charge.

We will then take out the insurance for you.

Please provide us with the names and dates of birth of all persons to be insured.

You can find all the details on Hotelstorno Plus from Europäische Reiseversicherung AG here. The information sheet on the insurance product, the description of benefits, the insurance conditions, as well as information on cancellation rights, complaints options and data processing.
By paying the premium, you confirm that you have read and accepted this information.